(The) Aged-Care Rights Service
(02) 9281 3600
www.tars.com.au
Information and advocacy for elderly residents in nursing homes, hostels, boarding houses

Anti-Discrimination Board
(02) 9268 5555
www.lawlink.nsw.gov.au/adb
For enquiries about discrimination on the basis of race, sex, age, disability, marital status or homosexuality

ARCH (Association to Resource Co-operative Housing)
1800 066 834
(02) 9361 6834
www.arch.asn.au
Information and advice on setting up a housing co-operative

Austlii
www.austlii.edu.au
Browse and download Acts (such as The Residential Tenancies Act 1987) and decisions of the Consumer Trader and Tenancy Tribunal. Both are under New South Wales

Combined Pensioners and Superannuants Association
(02) 9281 3588
Housing assistance for pensioners and superannuants

Community Justice Centres
Sydney
(02) 9228 7455
TTY 1800 671 964
www.cjc.nsw.gov.au
Free mediation services for dispute resolution, e.g. for disputes between flatmates or neighbours. There are centres in a number of local areas. Phone the central numbers above for contact details and advice about your local mediation services.

Community Legal Centres NSW
Combined Community Legal Centres (NSW)
(02) 9318 2355
www.nswclc.org.au
For contact details for local and specialist community legal centres.

Consumer, Trader and Tenancy Tribunal
Toll free: 1300 135 399
www.cttt.nsw.gov.au
For orders to resolve disputes between landlords and tenants and head-tenants and sub-tenants. The Tribunal does not give general tenancy advice, but will advise on making an application for an order.

Department of Energy, Utilities and Sustainability
(02) 8281 7777
www.deus.nsw.gov.au
For information about the Energy Accounts Payment Assistance scheme (EAPA)

Department of Family and Community Services (NSW)
(02) 9716 2222
www.community.nsw.gov.au
For information about the Emergency Relief Program

Department of Housing (NSW) - Head Office
(02) 9821 6111
www.housing.nsw.gov.au
For housing assistance for low-income earners

Domestic Violence Advocacy Service
(02) 8745 6999
www.dvas.org.au
Advice to women experiencing domestic violence

Financial Counsellors
www.financialcounsellors.asn.au/
Financial counselling is a free community service which assists people who are experiencing financial difficulties or who need information relating to credit and debt.

Examples include:

Bobby Goldsmith (HIV/AIDS)
(Darlinghurst)
(02) 9283 8666
http://www.bgf.org.au/2_4_fin_counseling.html

Credit Line
(statewide freecall service)
1800 808 488
(02) 9951 5544
www.wesleymission.org.au/centres/creditline


St Vincent De Paul
(02) 9698 1529
www.vinnies.org.au

Homeless Persons Information Service
(Crisis accommodation)
(02) 9265 9081 or (02) 9265 9087
www.cityofsydney.nsw.gov.au/
A telephone information and referral service for crisis accomodation vacancies.

Human Rights and Equal Opportunity Commission
Complaints Infoline: 1300 656 419
Privacy Hotline: 1300 363 992
TTY: 1800 620 241
Email: complaints@humanrights.gov.au
www.hreoc.gov.au

Law Access
1300 888 529
www.lawaccess.nsw.gov.au
Free phone service for general legal enquiries, including referral to appropriate legal services. Website has legal information on many areas of law.

Legal Aid Commission of NSW
Sydney Office - appointments
(02) 9219 5000
1800 806 913
www.legalaid.nsw.gov.au
Information about legal aid

Legal Aid Hotline for under 18s
1800 101 810
Legal advice line about criminal law.

Legal Information Access Centre (LIAC)
(02) 9273 1558
http://liac.sl.nsw.gov.au
For information on the law and the legal system. The central LIAC is based in the State Library in Sydney and there are a number of branches in other areas of NSW. Phone the above number for contact details and further information.

National Children’s and Youth Law Centre
Tel: (02) 9385 9588 Fax: (02) 9385 9589
www.ncylc.org.au, for Info & advice, please go to www.lawstuff.org.au
Provides free legal information, advice and representation to children and young people in Australia particularly to disadvantaged young people in Australia, particularly young people under 18 years of age.

NSW Federation of Housing Associations
(02) 9281 7144
www.communityhousing.org.au
For information on community housing

Office of Fair Trading
Tenancy Service (02) 9377 9100 or 1800 451 301
For advice to tenants, landlords and real estate agents
133 220 - For complaints about misleading share housing advertising or about Real Estate Agent conduct.
www.fairtrading.nsw.gov.au

Office of the Privacy Commissioner
1300 363 992
www.privacy.gov.au
Gives privacy law information and deals with complaints about Tenant Database Listings

Public Tenants Council
(02) 9267 4180
For Department of Housing tenants. Call the Sydney office number above for the number of your local office.

Real Estate Institute of NSW
(02) 9264 2343
www.reinsw.com.au
Deals with written complaints about real estate agents who are members of the Institute

Rental Bond Board
(02) 9377 9000
1800 422 021
www.fairtrading.nsw.gov.au
For lodging bonds. The RBB is now a division of the Tenancy Services in the Office of Fair Trading (see above)

Sharespace
1300 661 960
(02) 9360 7744
www.sharespace.com.au
Lesbian and gay share accommodation agency serving Sydney metropolitan area

Shelter NSW
(02) 9267 5733
www.shelternsw.infoexchange.net.au
A lobby group on housing issues

(The) Shopfront Youth Legal Centre
(02) 9360 1847
www.theshopfront.org
Free legal service for homeless and disadvantaged young people aged 25 and under.

Strata Scheme and Mediation Services
(02) 9338 7900
www.fairtrading.nsw.gov.au
For people renting strata title units; also gives information on body corporates.

Translating Interpreter Service
13 1450
www.immi.gov.au/tis
If you or someone else needs an interpreter, e.g. for help with a tenant's adviser or to interpret a lease

Youth Action Policy Association (YAPA)
(02) 9281 2344
www.yapa.org.au
For information about services for young people in NSW

Youth Emergency Accommodation Line
(02) 9318 1531 ext 2 or 1800 424 830
www.yaa.com.au
Gives the current crisis vacancies across NSW